Terms and Conditions

Last Update 25 March 2025

Terms and Conditions

These Terms and Conditions govern your use of products and services provided by us "Pelatform Digital Mandiri". By purchasing or downloading any of our WordPress plugins or themes, you agree to comply with the following terms.

Products and Services

Pelatform.com develops and distributes premium WordPress plugins. Each purchase includes access to the plugin, support, and updates as described in the product listing.

Licensing

All products are licensed under a non-exclusive, non-transferable license. This means you may use the product on your website or your client's site (as permitted by your license type), but you may not redistribute, resell, or sublicense the plugin in any form.

Purchasing a license does not grant the right to share it with unrelated third parties. Practices such as license pooling or group-buy schemes, where multiple individuals contribute to purchase a single license for shared use, are strictly prohibited. These violate our terms and may result in license termination without notice or refund.

Ownership and Copyright

All plugins, code, designs, and documentation are the intellectual property of pelatform.com and are protected under applicable copyright laws. Purchasing a license does not grant ownership of the product, only the right to use it under these terms.

Accounts and Access

Users must create an account to purchase, access downloads, or receive updates. Sharing login credentials, sublicensing, or attempting to bypass license restrictions violates these terms.

Support and Updates

Each purchase includes access to product support and updates for the duration of the license:

  • Annual licenses: 1 year of support and updates.
  • Lifetime licenses: Support and updates with no expiration.

Support is provided exclusively via our ticketing system at https://store.pelatform.com/support/.

Refunds

Refund requests are subject to our Refund Policy. Please have a look at that page for detailed terms and eligibility.

Liability and Warranty

We aim to provide reliable and secure products. If you happen to have issues or bugs, please get in touch with our support team. pelatform.com is responsible for resolving functional problems within the plugin through support channels.

However, we are not liable for indirect damages, data loss, or conflicts caused by third-party plugins or improper usage. You can use our products at your discretion and risk.

Changes to Terms

pelatform.com reserves the right to modify these terms at any time. Users will be notified of significant changes via email. Continued use of our products is considered acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Indonesia.

If you have any questions about these terms, please don't hesitate to contact us through our support page.